Member Rewards

Becoming a member of our Club is easy and offers great perks. As a member, you will be rewarded every time you visit one of our venues, whether for a quick drink or a full dining experience, it’s our little way of saying ‘Thank You’!

Collect Points

Present your card or QR code on your smartphone to collect points for every pound you spend in any Beach Street Restaurant

81 Beach Street

The Coastguard

The Granville

If you forget to do this at the time, you can add the points to your online profile up to 30 days after visiting, using your receipt code.

Earn Rewards

£10 Welcome to The Club Voucher
As a welcome to our scheme we will treat you a £10 voucher which can be used at any of our sites within the first 3 months of you signing up. (The voucher will be available when you complete registration).

£10 Reward Voucher
With The Club you will earn one point for every £1 spent. So, for example, for every £500 you spend with us, you will earn 500 points equating to the value of £10.

£10 Birthday Voucher
As a birthday treat we will issue you a £10 voucher 7 days before your birthday. This can be used up to 1 month from date of issue.

Enjoy Perks

Enjoy seasonal offers & rewards across all our sites.

Exclusive invitations to new menu launches and special event nights.

Take advantage of double point days!

Be the first to hear about special promotions and offers.

Don’t miss out – opt-in to receive marketing emails on your profile today.

PhoneApp

We are very excited about the launch of The Club here at Beach Street Restaurants. We are aware that new members will have some key questions about how it all works. Please see below a number of key questions which we have answered to help you make the most of your membership with us.

How do I earn reward vouchers?

Our Beach Street Club scheme allows you to collect one point for every £1 you spend at any of our Beach Street restaurants. Every time you collect 500 points, we’ll reward you with a £10 digital voucher on your account, which you can either save up and use multiple vouchers at once or treat yourself every time you earn a new voucher; they are valid for 12 months.

We’ll also give you a £10 welcome voucher when you sign up for an account and a £10 voucher every year on your birthday.

All your vouchers are stored online, so check your profile to see all the details.

How do I sign up for an account?

There are 3 ways you can create your Beach Street Club account:

  1. Sign-up online and complete your account registration by following the link in the activation email.
    You can then present the unique QR code found on your profile to a member of the team on your smartphone and start collecting points straight away!
  2. Pick up a card in the restaurant and give the staff your email address. Wait for the confirmation email and then follow the link to complete your profile and set up your account.
  3. Create an account online and then link a physical card to your account when you next visit one of our restaurants. All you need to do is give the email address you used to create your account online, to a member of staff. A card activation email will then be sent to you. Please follow the link in this email to confirm the card and complete your account set-up.

Remember to check your junk mail for your confirmation emails, just in case it’s landed in there by mistake.

Once you have fully confirmed your account, you can then redeem your £10 Welcome to The Club Voucher.

I have forgotten my password

No worries! Simply, click on the link below, fill in your email address and then you will receive an email where you can reset your password.

Please note, if this email doesn’t come through, please check your junk/spam folder.

Forgotten Password

Can I get a replacement card?

If you have a smartphone there is no need to replace your card. You will see a unique QR code on your profile which you can present to staff to collect points and redeem rewards. We are trying to be as environmental as possible and keeping everything virtual. As well as saving you space in your wallet.

If, however, you would like to keep using a physical card, next time you visit one of our restaurants, give a member of staff the email address which your account is registered under and they can assign a new card to your account.

You will need to activate this by clicking on the link in the activation email you will be sent or by logging into your account.

I forgot my card when visiting the restaurant

That’s not a problem… Just ask for a receipt and use the code on the bottom to add the points to your account (they may take a few minutes to appear). Please note, these codes expire after 30 days.

If you do not have your receipt, please contact us with the name, date and time of your booking or visit.

My receipt code is not working

Please double check your account under ‘My Points History’ to see if your points have already been added. If you are still having issues please get in touch with us with your receipt code and the date and time of your visit.

Where is my £10 birthday voucher?

Birthday vouchers are issued 7 days prior to the date of birth you gave on your profile. If you set up your account less than 7 days before your birthday, unfortunately a voucher cannot be added to your account.

Birthday vouchers are valid for 28 days from issue date and we are sorry to say cannot be extended.

I keep getting an 'invalid email' message when signing up

Please check you are entering your details in the ‘Log In’ section not the ‘Create a new account’ section.

An invalid email error message will only appear if you already have an account registered with that email address.

How do I change my email address?

For security reasons you cannot change your own email address but we can do this for you. Please contact us with your current email address and your new email address requesting us to make the change.

I have registered online, how do I get my card?

If you have a smartphone, there is no need to get a card; you can present the QR code on your profile to a member of staff using your phone to collect points and redeem vouchers. We are trying to be as environmental as possible and keeping everything virtual. As well as saving you space in your wallet.

If you would like a physical card, give the email address you used to create your account to a member of staff when you next visit one of our restaurants.

A card activation email will then be sent to you. Please follow the link in this email to confirm the card and complete your account set-up.

I collected a card in the restaurant but have not recived an activation email

If you picked up a card in one of our restaurants but have not received your activation email, there may have been an error with your card registration or the email may have ended up in your junk mail, so please do check there.

If you still can’t fine the email, then please contact us with the date and time of your visit, along with the email address you registered your card under, and we can ensure your account is set up correctly.

Any questions?

Don’t be shy, get in touch and we’ll be happy to help with any queries regarding your account.